Setup/Stop/Move Service

Information Required for Establishing Service to an Existing Residence

• If purchasing your home you must show closing papers.
• If renting your home or apartment, you must show a current lease agreement or lease papers, which includes an address and signature of landlord.
• The applicant must provide two forms of identification, one of which must be state issued picture identification
• Same day service is available if all service fees have been paid before 3:45 p.m. Payment may be cash, check, credit card, money order, or cashier’s check.

Effective April 1, 2025

For residential power customers, a deposit of $300 for electric and an additional $100.00 for water and sewer will be required unless the customer chooses to go on Pre-Pay+ and the customer will pay $10.00 per service needed (Electric, Water, or Wastewater). Milan Public Utilities Authority does not do credit checks to determine credit rating for reduced deposits. In no event will a general power customer deposit be required that would exceed twice the highest estimated monthly bill for the general power customer at the requested location. A suitable guarantee, irrevocable letter of credit or other security deemed acceptable by Authority may be accepted in lieu of a deposit. Customers with residential hardships, as determined by Authority, may negotiate installment payments, but one half of deposit must be paid prior to establishment of residential electric service and remainder within thirty (30) days from the date electric service commences. Upon a written request by the customer or at the discretion of Authority, the deposit requirement may be re-evaluated based on the most recent electricity usage.

General Power Deposits

Not to exceed twice the highest estimated bill at requested location.